
Charlotte Martin
Pharmacovigilance Process Analyst at Pfizer
"I want every girl to know that her voice can change the world"
- Malala Yousafzai
About Charlotte...
Who am I?
"My personality types are coordinator, influencer and manager which I feel fit well with me. As a co-ordinator, I love pulling people together and working in teams by making all feel welcome and accepted. I'm a kind and friendly face, and I like to make sure that people feel safe to share their ideas. Also as an influencer, I value my own time and can work alone. I like being able to balance these aspects of my personality at work, and this makes me a good communicator, listener and advocate. I am adaptable, which I believe comes from working in many different roles through school and my further education, and can explain why I am taking on a year of work in the industry during my degree. I love learning new things and being open minded to how I can improve, which explains my manager aspect of my personality."
What do I do?
"In my job, I help to ensure that health products are safe for people to use. I assist in monitoring and analysing information from any reactions to products - whether they are still in early development, or if they have been on the market for years. It is important for the safety of healthcare products to be monitored after clinical trials are completed as more reactions are detected as the product is used in larger numbers of people. My main tasks involve helping manage the systems and processes that detect and track safety information. By making sure these systems are up and running correctly, I ensure that risks caused by healthcare products can be tracked and therefore minimised. If there are new negative reactions found to be caused by our products, I work with other teams to help find a solution. Some things we can do include working with others to change the label of the product, educate prescribers on new warnings and risks or adjusting the product. I work with many different professionals including clinical scientists, epidemiologists, medical teams, digital developers and more. "
How did I get here?
"I have done lots of different jobs in my journey to my job. I didn't always know which job I wanted as an adult - which is okay! My first job was as a Lifeguard whilst I was in sixth form. After finishing my A levels, I knew I wanted to go to university and eventually work in Life Sciences or Healthcare, but I didn't know what course would have been right for me. So I took a gap year and worked in my local hospital as a Healthcare Assistant on an Infectious Diseases Ward caring mostly for COVID-19 patients. Being completely new to healthcare and beginning work on a COVID-19 ward was challenging, I learnt lots about working in a clinical setting, and learnt that I really valued improving the lives of my patients. Although it was a rewarding job, I felt a clinical role wasn't quite right for me. I wanted to be more involved in the earlier development and monitoring of the health products and treatments responsible for saving and improving the lives of my patients. Since starting my Pharmacology degree at the University of Liverpool, I have worked alongside my studies in supermarkets, restaurants bars among many others! Now, I am working at Pfizer in the Worldwide Medical and Safety department where I work monitoring the safety data from healthcare products to ensure they remain safe. After my year in Pfizer I will be returning to Liverpool to finish my studies. Although I am new to the professional industry myself, I am excited to play a role in keeping products safe and effective so they can improve the lives of as many people as they can."
The life I live
"After a day at work, I love to get out and exercise - whether it be a long run, weightlifting or even a Zumba class! I really enjoy using exercise to destress and have fun. I love improving my fitness, and getting stronger and healthier. I played lots of sports growing up like swimming, running and rowing, but I'm currently training for the London Marathon, which I am doing in April 2025. I am running for a charity called Sense, who support people with complex disabilities, primarily those who are deaf-blind. So when I am not training, I'm probably making a good meal and watching my favourite reality TV shows - my guilty pleasure!"
My typical day
"Many of my tasks at work involve helping manage the systems and processes that detect and track safety information. By making sure these systems are up and running correctly, I ensure that risks caused by healthcare products can be tracked and measures put in place to minimised. If we find any negative reactions to our products I work with other teams to help find a solution. Some things that I can do to help keep people safe include working with others to change the label of the product, educate prescribers on new warnings and risks, or adjusting the product.I enjoy working with people from all over the world, and I also love that every day is different in the office. I love knowing I have made a difference to the safety of healthcare products and have ensured that patients get the best outcome from their treatments.One exciting project I am working on is creating new graphs and visualisations for doctors to help them more easily see the growth of tumours in cancer clinical trials. This is an exciting project because it means doctors can better assess how well treatments are working, and will make a difference to many patients."
My qualifications
"- A level: Biology, Chemistry, Geography A* AA- Extended Project Qualification: A- Currently completing BSc Pharmacology - completion in 2026"