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Carly Britton

Head of Client Services at Vualto

STEM Ambassador Happy to be contacted by school Computing Role Model
Tech is not just for boys!
Carly is a...

Coach

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Coordinator

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Manager

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About Carly...

Who am I?

"Coordinator | Manager | Coach were my personality type results. These are pretty spot-on for me however there were others that I could relate to as well. Within my role, I probably need to have a bit of every personality type at times and have to constantly adapt depending on who I am talking to and the situation I am in. As a manager of a team, it is really important to be a great coach/mentor but also to be open and listen and coordinate other people's ideas."

What do I do?

"I work in Video Streaming and our company builds streaming platforms where you can watch video on demand or live through the internet. Its a really cool place to work and we have some awesome clients with exciting content. I manage four technical teams and we look after everything post-sales. Once the client has their product/service then we look after the client, fix any issues and try and sell those clients more products. Salaries within the tech industry can be very rewarding as you work your way up. As an entry-level role you could start from around 18k/20k."

How did I get here?

"My first graduate job after Uni was as a CAD Designer at a corrugated board company and I soon progressed to Junior Manager. This wasn't quite the right fit for me and I moved around a few different IT roles until I found the company I work for now. I started 8 years ago in the Video Streaming company I work for now and worked my way up through different roles: as a Software Tester, Webcast Engineer, Support Engineer, Support Manager, Network Operations Manager and now Head of Client Services. "

The life I live

"I have 2 young children who keep me very busy in my spare time. I run #GIRLCODE - a free coding club for girls aged 8-14 in local libraries. I am a huge Lego fan and I love to travel."

My typical day

"We do a bit of everything within our team. I love my job because every day is different and you never know what do expect. A typical day for me would consist of lots of meetings, checking in with my team and making sure my department is running as efficiently as possible."

My qualifications

"GCSE's - I struggled with GCSE's as I am dyslexic. I found studying in a more practical way was much more suited to the way I learn.GNVQ - DistinctionUndergraduate Degree in Media Studies with Computing and Information Technology - 2.1"