

Rachel Ziregbe
Quality Compliance Engineer at Pfizer UK
If you haven’t failed yet, you haven’t tried anything.
About Rachel...
Who am I?
"I think my personality types match me almost perfectly (Investigator, Explorer, and Manager). This fits well with the work I do as some of my responsibilities involve some problem solving when there may be an instance where something has gone wrong or there has been a customer compliant, I would assist in working out what’s gone wrong and why and helping to propose a solution. My role also involves ensuring we are compliant with our internal procedures and external standards and regulations which all medical device manufacturers must comply to. This involves a lot of reading, investigating, interpreting, and communicating with other teams to ensure everyone knows what they need to do. "
What do I do?
"Majority of the work we do is in research and development (R&D) and project based so I would be the Compliance Lead or assist for a particular project. I ensure design control compliance so that when we are designing a combination product (a product where a medicine is within a device), we are controlling the design and manufacturing process to make sure that we have made the device in the best possible way. I conduct risk management activities to ensure that we have considered every possible way the device could go wrong or harm a patient and ensure we have a solution in place (risk controls) to prevent this from happening. This involves communicating with a lot of different people/ teams across the business (i.e., Medical, Safety) to ensure we have considered all different hazardous situation (a situation where something could go wrong) and potential patient harms. I spend a lot of time reviewing documents and ensuring that they are compliant to our procedures and global guidance from standards and regulations on how we should operate. I act as a document controller, ensuring documents which are put into our global document storing system are described/named correctly and tracked for progress and approval. I enjoy all aspects of my job as it is a varied role and differs from day to day, I particularly enjoy the risk management side and process improvement as there is always opportunity to improve how things are being done. "
How did I get here?
"I really enjoyed Chemistry in school because I had a great teacher, so I decided to study it at A-level and then at university. I went to Loughborough University and for my bachelor’s degree I chose to study Chemistry with Sports Science. I chose this combination as at the time I worked part-time at a Nuffield Health gym and really enjoyed health and fitness so I thought this would be a good degree in case I decided I wanted to continue a career in health/ fitness. I found while doing this degree, that going to the gym is a lot more fun for me than learning about the science behind it, so I decided for my master’s degree to go strictly down the chemistry/pharma route and chose to study Pharmaceutical Science and Medicinal Chemistry. I loved my masters, and it included a 4-month research placement at 3M as an Analytical Chemist. I got a job working for the NHS as a QC Analyst performing microbiology testing, chemistry, and quality assurance (QA) for their aseptic services, chemotherapy, and radiotherapy units. This was a good, varied role and involved a lot of investigation work when there were drug or environment contamination. From this role, I realised I wanted to move away from testing/being in a lab and move into QA completely. I got a contract role at Thermofisher as a QA Scientist with a focus on risk management for in-vitro diagnostic medical devices, ensuring that the devices were safe for use and complied to the new regulation in place (IVDR). In this role, I discovered my love for risk management which led to me to my current role at Pfizer as a Quality Compliance Engineer where I am involved with risk management and design control compliance ensuring that the devices, we make are safe and effective for patient use. "
The life I live
"In my spare time, I love to travel and visit different countries, 3 years ago I got see the Northern Lights in Iceland. I also enjoy playing tennis, going to the theatre and I am currently taking French lessons at my local library. "
My typical day
"In a typical day, I spend a lot of time reviewing documents and ensuring that they are compliant to our procedures and global guidance from standards and regulations on how we should operate. I act as a document controller, ensuring documents which are put into our global document storing system are described/named correctly and tracked for progress and approval. On a project, I ensure design control compliance, making sure that when we are designing a product, we are controlling the design and manufacturing process to make sure that we have made the product in the best possible way. I conduct risk management activities which are used to consider every possible way the device could go wrong or harm a patient and ensure we have a solution in place to prevent this from happening. This involves communicating via email or setting up meetings with a lot of different people/ teams across the business (i.e., Medical, Safety, Device Development) to ensure we have considered all possible scenarios. "
My qualifications
"Chemistry, Mathematics and Religious Studies (A-Level)Chemistry with Sports Science BScPharmaceutical Science and Medicinal Chemistry MSc"