
Graduate Development Operations Engineer at Arqiva
No matter what you do, there really isn't just one "perfect" path for anyone to follow. Your journey could take you anywhere, so focus on yourself and stay true to you!
About Bea...
Who am I?
"After completing my quiz, I was both surprised and content with my personality types. Although I am a technical person, I felt my personality types aligned closely with how I engage with the world around me.As a Campaigner, I am passionate about social change and keep up with world events to make sure I am doing the best I can to be an advocate for change. I resonate strongly with this personality type as it applies to my work and daily life. As a woman, I love to see other women succeed. And as a woman in tech, I love to see them succeed in tech too. This starts by showing young women how many different opportunities exist and inspiring them to take the leap into tech. Technology was born through the achievements of great women like Ada Lovelace (the first programmer), and even to this day this is a too little-known fact. Even though the world is changing there is still more to be done and so I decided to get involved in My Skills My Life. I am also an LGBTQ+ ally and help champion diversity and inclusion within Arqiva as a Diversity Ambassador.As a Communicator, I love to engage with people. I may not always be the most extroverted in the room, but I love listening. My work requires technical understanding, so listening is vital. Communication is a two-way street though; for others to understand what they need from me; I tailor my language and expressions to the scenario I am in. I like to listen and ask questions before acting, and always offer help where I can. When difficult situations arise, difficult conversations may be had, and I always strive to have them in the most compassionate way. I also identify as an Investigator type. Before acting on a problem, understanding it is key. Often this involves doing research. I recognise that I may not always have the answers, and in these situations, I reach out to my team because we all have lots to learn from each other. My role also gives me plenty of opportunities to investigate errors and help others resolve their issues. "
What do I do?
"I am Development Operations (DevOps) Engineer. To try and describe my role I'll use a fake cake shop. Imagine you're running a cake shop that delivers cakes to your local area (and maybe even beyond). As you might imagine, as a shop owner, it's important for you (and the success of your business) that customers get their delicious cakes on time and in the best quality.Many roles needed to make this happen! Of course, one super important role is the baker; your shop's expert bakers ensure your cakes are as perfect as they can be. But there are other important roles too... For example, you need people to package the cakes; the type of packaging may matter depending on a particular occasion. Following this, the cakes must arrive in perfect condition, so it's also important to ensure that everything else is organised correctly. There is a lot to consider here: the journey must be planned, the delivery services must be ready, and of course all this needs to go smoothly! To keep this simple, there's a lot that goes into making the perfect cake... and in this example, my role would be very helpful in making sure that everything in the background is ready for the bakers to focus on their job.Back in the real world, my job is ensures that applications developed by my company are able to run smoothly. Someone else, a software developer, will make the applications (almost like the baker), and my role would involve setting up computers (known as servers), securely and correctly to enable the apps to run as they should. The term \"cloud\" is used a lot these days. The cloud is basically a fancy word for a group of lots of computers running somewhere in the world - so when I say I work with the cloud every day, what I really mean is that I help manage a lot of computers so that my company's apps are always up and running smoothly. Of course, things are rapidly changing all the time, and part of my role is to make sure that we are always up to date with the world around us."
How did I get here?
"When I was younger and planning my future, I had too many clashing interests! When a teacher would ask me, \"what will you do when you grow up?\", I never had an answer! There was so much pressure to decide my \"career\", but how could I when I changed my mind so much? All I knew is that my favourite subjects were Mathematics and Art... why did I have to pick a career? And how would I get to that point by focusing on one subject? Did I have to pick just one? Maybe I could combine some, but how?During secondary school, I really enjoyed Technical Graphic Design, and I could imagine myself doing this as a real job! For example, maybe creating art for video games (or even movies), but I still wasn't sure. Growing up in the early 2000s was an interesting time! I did not have my own phone and my whole family shared just one laptop! While I enjoyed video games growing up, and had considered video game design, it had never seemed within reach.It was moving to a new secondary school that introduced me to working with computers. This had a big impact on me and over the years I learned more about opportunities in technology. Gradually thoughts like \"maybe I could design video games or build websites\" turned into \"maybe I could build computers or make them do things\". I remember struggling to write programming code for the first time when I was 17 but I stuck with it. Fast forward to today, and as it turns out, I'm still deciding what to do \"when I grow up\". While still at university I spent a year developing applications at a company called Sky, which introduced me to the world of Telecommunications. I later spent some time as an IT consultant at my university. As we evolve so do our interests, and since graduating I have switched into yet another new role. I am currently working at Arqiva, who are responsible for the smooth running of many things (like the news or X Factor) behind the scenes across the UK (and globally). I'm learning lots and I am excited for the future. "
The life I live
"I always have plenty to do when I am not working! My hobbies, among others, include drawing and painting; I especially like experimenting with acrylic paints to create portraits. I dabble with in portrait photography and sometimes my photography will even inspire my paint work. Some time ago, I discovered the magic of creative coding, and although it took some experimenting it was cool to be able to make artworks with my own computer program. I hope to develop on this work soon!Video games have always been a part of my life (the PlayStation 2 was my first console), and my favourites include the Sly Cooper series and Kingdom Hearts series. However, more recently you would probably find me playing Animal Crossing. Apart from painting and playing video games, I also enjoy watching Netflix in my spare time; I love comedies and documentaries about the world.I love spending time with my friends and going on adventures, these days I spend a lot of time Skyping but real adventures are so much more fun! "
My typical day
"My day usually starts with a cup of tea alongside a team meeting where everyone will catch each other up on the work they did the day before. We will also use this time to discuss our plans for the upcoming day. From this point on, the day can go in many directions, depending on the work going on in the team and the work assigned to me. As a graduate engineer, I receive a lot of training and support in my role. I spend a lot of time on individual learning focusing on various DevOps topics through online resources and my own research. Most days will involve at least one session with a senior member of my team where I will be shown different technologies and how the team uses them. I ask a lot of questions and make a lot of notes. There are also many kinds of meetings I might attend on a typical day. Usually these are virtual. Some days I might discuss my progress with manager and others I might be invited to a wider company meeting where the progress of the company is discussed.Some days can be quite hectic. For example, when working on support duty, I may need to tackle many different queries in one day. Often, I will need to address issues I haven't encountered yet so it's always interesting! I get to exercise my communication skills a bunch on such days. However, there are also the quieter days, where I'll get more of an opportunity catching up personal admin bits such as emails – I get so many, so I need to ensure that things have been addressed and tidy.In such a fast-paced environment there is always lots to learn, and no day is ever the same. "
My qualifications
"Having never had a role model, I was lucky to be shown lots of areas of interest at secondary school, even if it didn't help much to narrow down \"career\" options. I studied many subjects including ones like woodworking and technical graphic design. At the time my favourites were Mathematics, Art, and German. Sciences were also cool, but I had no interest in being a doctor or researcher! Apart from my favourite subjects, I found I really enjoyed Technical Graphic Design; at one point I even considered this as a career. After all, it was a bit artistic and involved a good amount of math - it seemed perfect.But not long after, I was exposed to the world of computing having moved to a new school in my early teens. This was a whole new experience because before this all I had ever really used a computer for was to make basic Google searches. Even though I was only learning about basic computing concepts and basic website building (mine wasn't very good!), I was now able to imagine so many more possibilities. The world was and still is ever changing, especially in technology, and I wanted a role in it.When I had to pick my A-Levels, I decided to choose my favourites: Mathematics, Further Mathematics, Physics and Art (unfortunately my school didn't offer computing subjects). Although I had achieved an A in my first year of Art, I dropped it for being too draining next to my other studies. As a result, Mathematics became a huge part of my life. By the time university talks began I imagined myself as a Mathematician, but I was more drawn more to \"Computer Science\" as it combined my love for mathematics with technology (and even art).My A-Level grades were not as I'd hoped (BDD), so my journey involved an extra year to finally study Computer Science at university. But this “setback” only empowered me to make the best of new opportunities. I am so grateful for those such as my year in industry – which really set me up for my role today alongside my First-Class degree. "