"I'm not sure all three personality types match me equally well - out of Coach, Quality Controller and Trainer, I guess I feel more like a Quality Controller, because I am always correcting documents and making sure those documents have all be updated and passed on to the customers. It's mainly about accuracy and efficiency.I guess Coach is there because a lot of what I do is about getting information out of people and getting our documents completed and sent out in good time. Trainer is there because I spend a lot of my time helping other people to express the information they have in their heads in a clear manner. "

"As a technical author (or technical writer or technical publisher - the role has lots of names), I am responsible for making sure that many of the documents that my company send to their customers are accurate, up to date and readable. There are many, many documents to support, so keeping them up to date is a full time job for me, with emails coming in from other parts of the company telling me to update this section or that.Much of what I do involves using Microsoft Word, and a more technical sort of word-processing software called DITA (which is more like a programming language). I also have to draw (and redraw) lots of technical drawing full of rectangles and arrows) to make them as clear and readable as possible. I also have to discuss what to change in a document with colleagues who might be in the same office or halfway around the world in Taiwan or Australia, so there is often a time difference and sometimes a bit of a language barrier.I most enjoy drawing technical diagrams and printing out big infographic posters which illustrate all of the company's products in a simple clear fashion, a bit like a really detailed Venn diagram. I also like editing big documents to correct the format, style and spelling of the text, sometimes over 100 pages. Most of my colleagues would hate doing that job, but I like it."

"I ended up in my current role by a fairly unusual route! I worked as a computer programmer for a big bank for many years, until the financial crash of 2008 forced the organisation to shrink its IT department drastically. After trying my luck at short-term contract computer programming, I saw an advertised vacancy for a Graduate Technical Author.Since I like making documents look nice, correcting everyone's else's spelling and drawing neat technical diagrams, I decided to apply. Fortunately the people at Imagination Technologies liked me and my work, and gave me a job in their small Technical Publications team (there were only two of us). That was 6 years ago, and now there are 4 of us. "

"I really like most of the traditional nerd hobbies, like reading comics, watching sci-fi shows, playing tabletop role-playing games and participating in live action role-playing games (LARPs). People used to be a bit embarrassed to admit that they like those sorts of things, but I have always been proud to admit that I enjoy these activities which are fun, intellectually stimulating and creative.I also professionally write adventures for popular tabletop role-playing games in my spare time, which gives my imagination an outlet that I don't really get to express in my day job."

"My day at work can vary quite a lot, though generally speaking it involves me sitting in front of two large monitor screens with lots of windows open!What I am mainly doing every day is making sure that the documents that Imagination Technologies sends to its customers (technical things like User Guides and Instruction Manuals), are accurate, complete and well-presented. In other words, I spend a lot of time using Microsoft Word. I also create a lot of technical drawings using drawing tools like Visio (which I really enjoy).I often don't fully understand the technology that the documents describe, because it's quite advanced. So Instead I have to ensure that the information that I have been asked to add into the documents is correct, by asking smarter people than me to check the information and tell me that it is good to go.Everything I do requires great attention to detail, a high standard of English and the ability to keep a track of several ongoing pieces of work at once (I use a lot of post-its). I try to avoid meetings as much as possible and prefer to communicate with people by email rather than telephone. I'm also the company's crossword and quiz champion because I'm good with English and I know a little bit about lots of different things."

"I have a Computer Science degree from Hatfield Polytechnic, before it became the University of Hertfordshire. That degree got me into Natwest Bank's IT department as a graduate, where I spent almost 20 years as a computer programmer before I left to find a different sort of job.My written English skills, along with a familiarity with technical document software and a basic science/technology background, got my foot in the door at Imagination. From then on, it was a case of me proving my worth on the job."