"Coordinator – organised, good at communicating what people want, provides a service and can deliver what people need, works well with others, willing to help when needed, patient & compassionate, pulls people together, gets things done on time and budget.All of these traits are essential in the job that I do, as I am providing a service to my clients and not getting things done on time and to client expectations will have serious implications. I am very much a team player and this is important in working across the different service lines in my company, so that I am not only providing my expertise, but finding ways in which other teams can also assist the same client.Influencer – diplomatic, good at explaining so that people understand, good with detail, can work on their own or in a team, good at finding and reviewing information, can think outside the box, thorough and reliable, polite, has leadership qualitiesBeing diplomatic and polite and explaining information to people is crucial in my job. I am writing reports that can often contain complex information, and so it is important that I explain things both in writing and to my clients directly to enable them to fully understand my key points. Being an Associate Director I need to be setting an example and leading the younger professionals in our office, and so I am keen to play a supporting role for our placement students and graduates. Manager – motivated, understands how to motivate individuals and groups, adaptable, team orientated, open minded, encourages discussion and listens, compassionate, good organiser, good with moneyI do not have direct line management responsibility for any staff here, but in my supporting role, I assist graduates going through the RICS APC process and encourage them to discuss concerns and help to motivate and build their confidence."

"I am an Associate in the Valuation and Advisory Services team and I carry out valuations of all kinds of commercial property from shops to offices and also industrial property such as factories and warehouses. Usually most of my clients are banks and the reports are used to help business owners to borrow money to reinvest or expand. I use different types of software to calculate values and I also have to look in detail at other sales and lettings to work out where a value should be. There is a lot of reviewing and analysing information, but this is combined with getting out and looking at different buildings and meeting different people. "

"I did an English degree at university, and started doing admin roles just to earn some money once I finished. I moved to the North East to live with my boyfriend from university and got a full time admin job at UK Land Estates, a property company based on Team Valley in Gateshead. I loved the admin work I did which focused on property management and I found an online course with the College of Estate Management that meant I could train as a surveyor without taking time off work, and UK Land Estates agreed to fund this for me. After four years of working and studying, I passed my diploma, and in 2005 I sat my APC and passed, becoming a chartered surveyor. I then left UK Land Estates the following year, and joined Christie + Co and later Colliers International in a specialist valuation role, valuing healthcare properties. This specialist expertise and my time working at UK Land Estates meant that I could progress through to Associate level relatively quickly. In 2008 I left practice to become a Senior Lecturer in the School of the Built Environment in Northumbria University, and I worked here for 8 years, eventually progressing to Director of International Development and growing the student exchange programme in addition to being a lecturer. In 2016 I decided to head back into the professional world and went to work at RICS HQ in London as an Associate Director for the Valuation Professional Group. This lead me back into professional practice as a valuer with Colliers International again, and I joined Knight Frank as an Associate in October 2018. "

"I am a mum of two, so that takes up most of my spare time, but I love the outdoors and so try and go hill walking and mountain biking as much as I can. "

"A typical day would start with an inspection of either an office, retail or industrial building, walking around taking notes, measurements and photos. Then I would head back to the office in Newcastle and go through the information I have collected and start putting my report together. This could include drawing maps, carrying out web searches on planning permissions and speaking to colleagues and other surveying firms about anything similar that has sold or let recently. If I am working on a portfolio, I can be out of the office doing inspections for a full week and then pulling all the information together the following week, so every day in different. I also try and get out and meet potential new clients for coffees or lunch when I can, and my firm regularly hosts networking events to develop client relationships. "

"•\tA Levels – English Literature, Politics and Music•\tBA (Hons) English, University of Leeds (2:1)•\tDiploma in Surveying, College of Estate Management (Pass with Merit)•\tRICS membership (graduate route)•\tFellow (FRICS) achieved in 2016"