Joey Goulding

"Joey is the head of Safety Risk Management for Highways England, an organisation that builds and maintains roads.As the ‘Communicator’ and ‘Campaigner’ types, Joey is and friendly and good at communicating her vision of operational safety and can sell concepts to people by using story-telling to help make a vision or strategy come to life. She also trains people in the language of safety risk management, telling stories and making something intangible real and achievable. That has required her to be supportive and empathetic and matches well with the ‘Trainer’ type."

"As the Head of Safety Risk Management for Highways England, an organisation that builds and maintains roads, Joey works with all business areas in her organisation. She supports them in making evidence-led decisions that optimise safe outcomes for the people they have a responsibility for, this includes road users, road workers and third parties. As part of her role, Joey talks to her network of contacts, keeping in touch and making new links, as well as persuading people that they want to work in a different way and that they have the right skills to enable them to do so to improve safety. She manages her group’s workload and activities and negotiates how operational safety can be built into decision making. Joey enjoys knowing that because of even the little things she has instigated, there has been a massive change to the way that her organisation does business and that people are safer. She has been instrumental in changing the culture to one where safety isn't about just one user group but is about everybody working together."

"Joey started out working as a teacher, and then went to work for the Benefits Agency where she had her first taste of managing teams. She then began doing admin work for Highways England and discovered there that she loved engineering. She then found out that Highways England wanted to develop her and would pay for her vocational qualifications in Risk Management. The starting salary for a Risk Manager is about £32,000. Joey spent some time establishing herself as an engineer and then got a promotion to the Senior Leadership Team. This year she applied for the role of Head of Profession and was successful. Joey is inspired by Ginny Clarke, OBE who was the Chief Highway Engineer and has been an amazing role model. "

"Joey enjoys being with her family, reading, socialising, swimming, going on dog walks and visiting country pubs. Through her work, she has visited locations all around Europe and could have travelled even farther afield if she had chosen to.Over time, Joey has progressed from an administrative role to a technical specialism through to being a head of profession. In the future she would love to be working as a director for Highways England or another Public Sector company. Joey is physically disabled with rheumatoid arthritis, but that certainly hasn’t held her back!"